Student Assistance serves as a central support resource for all students. We help students and their families manage crises, life traumas, and other barriers that impede success. The staff works to address the needs of students who struggle in such areas as psychological health, physical health, victimization, relationship issues, social adjustment, and academics through a variety of interventions, referrals, and follow up services. We strive for a culture of caring on campus.
|Our Staff Will||Roles beyond our reach|
|Help students arrange appropriate medical and/or mental health care||Providing mental health counseling or medical advice|
|Connect students with campus and community resources||Academic advising|
|Monitor compliance with University behavioral expectations||Sharing personal student information with parents, faculty, or staff, unless health and safety concerns are present|
|Collaborate with professionals who evaluate threat and assess risk to self and/or community||Representing students in legal situations or code of conduct violations, or serving as a hearing officer|
|Meet with students and maintain contact with students to address needs||Completing University policies and procedures on a student’s behalf|
|Foster self-advocacy so students manage their academic, personal, and fiscal responsibilities|
|Educate the UA campus community regarding student support services, policies and procedures|
Our staff is bound by FERPA and with the exception of a crisis situation, Student Assistance shares information about student concerns only on a need-to-know basis.
*Student Assistance supports and closely aligns its mission with that of the Higher Education Case Management Association (HECMA) and the National Behavioral Intervention Team Association (NaBITA).