Student Assistance

Student Assistance

Student Assistance serves as a central support resource for all students. We help students and their families manage crises, life traumas, and other barriers that impede success. The staff works to address the needs of students who struggle in such areas as psychological health, physical health, victimization, relationship issues, social adjustment, and academics through a variety of interventions, referrals, and follow up services. We strive for a culture of caring on campus.

Our Staff Will Roles Beyond Our Reach
Help students arrange appropriate medical and/or mental health care Providing mental health counseling or medical advice
Connect students with campus and community resources Academic advising
Monitor compliance with University behavioral expectations Sharing personal student information with parents, faculty, or staff, unless health and safety concerns are present
Collaborate with professionals who evaluate threat and assess risk to self and/or community Represent students in legal situations or code of conduct violations, or serve as a hearing officer
Meet with students and maintain contact with students to address needs Complete University forms on a student’s behalf
Foster self-advocacy so students manage their academic, personal, and fiscal responsibilities  
Educate the UA campus community regarding student support services, policies and procedures  

Our staff is bound by privacy laws and practice, and with the exception of certain crisis situations, Student Assistance shares information about student concerns only on a need-to-know basis.

*Student Assistance supports and closely aligns its mission with that of the Higher Education Case Management Association (HECMA) and the National Behavioral Intervention Team Association (NaBITA).

Funded through the Student Services Fee, the Coordinators' role is to assist students who face complex issues and crisis that could impact their ability to remain successful.