Students & Parents

What you need to know about coronavirus (COVID-19)

As of April 1, 2020

  • Students should not return to campus, provided they have a suitable alternative living arrangement. Students should not return to campus to pack their rooms; items will be packed and stored in a secure University warehouse. Housing will communicate the process for obtaining your belongings soon.

  • Students who live in the dorms who do not have a suitable alternative should return to campus. Residence halls, food service, Campus Health, libraries, and computer labs are open, and will remain open, to support them.

Spring 2020 Tuition Remains The Same

We will not be prorating tuition for the remainder of the semester, since our domestic campuses remain in operation and all academic programs are still in session. The move from in-person classes to “remote” or “online” learning was a necessary step for the health and welfare of our students. (This transition has happened on campuses throughout the United States.) Our students enrolled in in-person courses have not be moved into Arizona Online courses – they are just receiving their instruction through a different means during the National State of Emergency. Accordingly, students who started the semester in in-person courses will finish the semester with credits for those in-person classes, not with credits for Arizona Online courses.

University Coronavirus Updates

Officials at the University of Arizona are working closely with the Arizona Department of Health Services and Pima County Health Department in continuing to monitor the situation closely. Here is where to find the most up-to-date campus information.

Campus Health Coronavirus Alerts

Arizona Department of Health Services Coronavirus page

Pima County Health Department

A Message from the Dean of Students

March 15, 2020

Dear Scholars,

Wow, no one expected that our Wildcat community, our nation and our world would experience such an unnerving and all-consuming pandemic disease. We are thinking of each and every one of you and working to support you.

You have received multiple email messages from the University President, Provost, faculty and staff, and other departments with critical information. There is a lot to process. You might be grappling with concerns regarding your health and wellness, deciding whether to remain in Tucson or go home, and wondering about the transition to online classes. It is understandable if you are feeling overwhelmed – we are here for you.

With classes moving online, you may need to have access to reliable Wi Fi service to access your course materials. The Office of Instruction and Assessment is helping instructors to develop alternatives to ensure students have access to coursework. Your instructors will probably ask you about your Wi Fi availability and if they do not, please make them aware of your access. Some internet services are providing temporary free access for students. Please do check in with your local internet provider for more information. If you are in Tucson, our Main Library and the Health Sciences Library will be open daily and their hours are posted online.

As the parent of two college students, I understand the concerns your parents and family are experiencing, and as the Dean of Students, I know we have students with additional concerns related to food and housing insecurity and who, in some cases, may not have a supportive family structure to rely upon.

We are also focused on your physical and mental health. Therefore, all students will have access to the Student Union, Campus Health, Main and Health Sciences Libraries, Campus Recreation, and other resources. To communicate with you, your academic advisors, instructors, and other administrative employees may request telephone or online meetings (i.e., Zoom, Skype).  

What concerns me most is that your college experience is impacted; however, as challenging as it may seem now, we grow and learn from these situations. Please do not hesitate to contact the Dean of Students Office at:

Telephone: 520.621.7057
Email: (monitored regularly)
The COVID-19 situation is changing rapidly, so I ask that you check your email regularly for new information as we seek guidance from local and national directives (i.e., Centers for Disease Control, Pima County Health Department). I recommend visiting the University’s COVID-19 site on a daily basis

We are responsible for our health, so please take good care of yourself by washing your hands, using hand sanitizer, avoiding large crowds of people, contacting Campus Health if you believe you have symptoms, exercising, and spending time outdoors.
Bear Down,
Kendal Washington White
Vice Provost for Campus Life and Dean of Students

University Resources

Campus Health

Campus Health is open Monday – Friday, and provides comprehensive health care for students, including medical doctors, Counseling and Psych Services, a Pharmacy, etc.

Food Services

The student unions will maintain operations of a few on-campus eating options. More information can be found here:


How do I get my things from the dorms?

Starting on Wednesday, March 18, you may return to your dorm to pack your belongings and complete a check-out between the hours of 10 a.m. and 7 p.m. Once your room is empty, you must go to the front desk of your dorm to complete your check-out and return your keys.

If you are not able to come to campus to pack your belongings and check out, we have arranged an alternative option. Beginning Wednesday, March 18, you can use University and Student Services (USS) to pack up your belongings. USS will either ship them to your home or store them until next academic year. You will then need to return your room and mail keys by mail. Once Housing has received your keys, your check-out will be complete. Per your License Agreement, if Housing does not receive your keys, you will be charged for them.
We ask that you remove all of your items and complete your check-out by Friday, April 17. If you are unable to check-out by then, please contact Housing or call us at (520) 621-6501.

What if I need to continue to live on campus?

For students who have housing needs, you are welcome to return to your dorm room.

Access to Learning Technology

With internet access, you will be able to access your online coursework. The Main and Health Sciences libraries and some computer labs will remain open. The Library will loan equipment for checkout.
Campus Recreation

The Student Recreation Center and North Rec Center are open daily. Please check the website for building hours.
International Students

We know there are many international students on campus who may need someone to connect with if they have more questions. Please contact, or log onto

COVID-19 Update from UA Housing & Residential Life

March 13, 2020

Dear Students & Families, 

As concerns regarding the coronavirus (COVID-19) continue, the health and safety of our residents and staff remains our primary focus. 

As detailed in today's update from President Robbinsstudents should not return to campus, provided they have suitable alternative living arrangements. 

Students who are already on campus can stay if needed. Additionally, students who do not have a suitable alternative can return to campus. Dorms, food service, Campus Health, libraries and computer labs are open and will remain open to support you.

For Students Who Want to Move-Out

Starting on Wednesday, March 18, you may return to you dorm to pack your belongings and complete a check-out between the hours of 10 a.m. and 7 p.m. Once your room is empty, you must go to the front desk of your dorm to complete your check-out and return your keys.

If you are not able to come to campus to pack your belongings and check-out, we have arranged an alternative option. Beginning Wednesday, March 18, you can use University and Student Services (USS) to pack-up your belongings. USS will either ship them to your home or store them until next academic year. Students will then need to return their room and mail keys by mail. Once Housing has received your keys, your check-out will be complete. Per your License Agreement, if Housing does not receive your keys, you will be charged for them. 

We understand you may have questions about rent already paid. This is currently under review and we will provide more information once it becomes available. 

Should any cases of COVID-19 arise within campus housing, we will work directly with the University of Arizona, Campus Health Services, and the Pima County Health Department to determine next steps.

For timely updates, guidance, and communications from the University of Arizona, please visit We have developed Housing-specific FAQs on our website and will continue to add to this page as we get more information. 

As new information emerges we will communicate any changes to our plans. We appreciate your patience as we navigate this evolving situation. As always, we are here to support you.

Housing & Residential Life FAQs

COVID-19 Campus Mitigation Plan

March 11, 2020

Dear Arizona Students,

I am writing to follow up on President Robbins’ email with more details on how we plan to address the transition to online instruction for most classes and other changes.

Our top priority is your health and safety. We are working to balance that with the need to support your academic goals, and, to the best extent possible, continue to deliver life-changing educational experiences.

As you know, the start of classes has been delayed until Wednesday, March 18, to allow our campus time to move away from in-person instruction. All available campus resources will be directed to this effort.

As you return to campus, here is what you can expect:

  • All classes will resume.
  • Residence halls, food services, recreation facilities and Campus Health are fully operational, with additional precautions in place.
  • Most classes will migrate to remote learning modes, beginning immediately.
  • Classes will continue in online mode until Monday, April 6, at which time the University will assess its operational status.
  • Changes in the delivery of your classes will be communicated to you directly by your faculty / instructors.
  • Class attendance protocols have been adjusted to align with CDC guidance. We do want you to stay home if you feel unwell.
  • Cleaning and disinfectant protocols have been greatly increased across campus.
  • Student employees should expect their employment and wages to continue.
  • Please use social distancing and enhanced personal hygiene to protect yourself and others, and we ask you to be respectful of their choices. Keep in mind that those at most risk are the elderly and those with underlying illnesses. Please limit non-essential contact with these populations.

As a reminder, faculty / instructors are prepared to offer reasonable accommodations to students who are concerned about their own health and safety or who have self-quarantined.

Stay well informed and healthy

Please remember that we are all collectively responsible for our community’s well-being.  Be sure that you are taking care of yourself according to CDC guidance online here, and looking out for your colleagues, friends, and other campus community members.  Monitor your health closely, and be prepared to self- quarantine, if required, especially if you have travelled extensively over the break.

If you have concerns, please contact the Dean of Students Office (Tel: 520-621-7057).

If your family has concerns, please have them contact Parent & Family Programs (Tel: 520-621-0884).

The University’s Critical Incident Response Team (CIRT) is closely monitoring the changing circumstances of COVID-19 and the impact to our community, and together we are making decisions to ensure the health and safety of all students, faculty, and staff.

I appreciate your understanding and support at this challenging time. My hope is that at the end of this we all will be proud that we kept teaching and you kept learning.


Liesl Folks, PhD, MBA
Senior Vice President for Academic Affairs and Provost

The University of Arizona's Class Absence Practices

March 9, 2020

Dear Arizona Students,

We are modifying our protocol and practices for class absences to align with the advice from the U.S. Centers for Disease Control and Prevention (CDC) on how best to limit the spread of infectious diseases, especially with the current concern over the spread of the new coronavirus, COVID-19. Academic departments and instructors have been asked to accommodate students who need to be out of classes due to illness.

Starting on Monday 16 March 2020, our campus protocol will be as follows:

  • You should stay at home if you feel sick, and most especially if you think you may have an infectious disease.
  • If you need to miss a class, or series of classes, due to illness, you are responsible for emailing your course instructor(s), with a copy to the Dean of Students at, as soon as possible (ideally in advance of the classes) to let them know.
  • You are responsible for completing any work that you miss, including assignments, quizzes, tests and exams.
  • You are responsible for communicating with your instructor(s) via the means of communication established by your professor(s) (D2L, email, text, etc.).
  • If you need to miss more than 1 week of classes in any one semester you will be required to provide a doctor’s note of explanation to The doctor’s note does not need to include details regarding the health issue, just a statement indicating that the diagnosis warranted absence from class.
  • The Dean of Students Office will communicate the receipt of the note (with expected end date) to the relevant faculty.
  • Students who are working off campus doing internships, clinical rotations, practicums, or other forms of experiential learning should closely adhere to the absence policies of the organizations in which they are embedded.

If you adhere to this protocol you will not be penalized according to the attendance policy for the course. Our instructors have been asked to provide reasonable accommodations for students who cannot come to class because of illness in order to help all students finish their classes without disruption.

Your assistance is greatly appreciated and will help us decrease the concern over the spread of COVID-19 on our campus.


Liesl Folks, PhD, MBA
Senior Vice President for Academic Affairs and Provost
Professor, Electrical and Computer Engineering
She / Her / Hers

CDC information to protect yourself, family and friends

Visit the CDC's Preventing COVID-19 in Communities webpage for comprehensive information. Here is a quick overview:

  • Wash hands often
    Use soap and water for 20 seconds or use a alcohol-based hand sanitizer (60% alcohol or higher)
  • Avoid touching your face
    Your eyes, nose and mouth are common entry points for germs
  • Avoid contact with people who are sick
    Consider skipping handshakes or hugging
  • Cover your mouth and nose when coughing or sneezing
    Use a tissue or your sleeve (not your hands)
  • Clean and disinfect frequently touched objects and surfaces
    Think about computer mouse/keyboard, water bottles, and cellphones