Student Assistance

Student Assisting another

Student Assistance serves as a central support resource for all students. We help students and their families manage crises, life traumas, and other barriers that impede success. The staff works to address the needs of students who struggle in such areas as psychological health, physical health, victimization, relationship issues, social adjustment, and academics through a variety of interventions, referrals, and follow up services. We strive for a culture of caring on campus. 

Our Staff Will

  • Help students arrange appropriate medical and/or mental health care
  • Connect students with campus and community resources
  • Monitor compliance with University behavioral expectations
  • Collaborate with professionals who evaluate threat and assess risk to self and/or community
  • Meet with students and maintain contact with students to address needs
  • Foster self-advocacy so students manage their academic, personal, and fiscal responsibilities
  • Educate the UA campus community regarding student support services, policies and procedures

Roles Beyond Our Reach

  • Providing mental health counseling or medical advice
  • Academic advising
  • Sharing personal student information with parents, faculty, or staff, unless health and safety concerns are present
  • Represent students in legal situations or code of conduct violations, or serve as a hearing officer
  • Complete University forms on a student's behalf

Our staff is bound by privacy laws and practice, and with the exception of certain crisis situations, Student Assistance shares information about student concerns only on a need-to-know basis.

*Student Assistance supports and closely aligns its mission with that of the Higher Education Case Management Association (HECMA) and the National Behavioral Intervention Team Association (NaBITA).

Funded through the Student Services Fee, the Coordinators' role is to assist students who face complex issues and crisis that could impact their ability to remain successful.

Faculty and Staff Emergency Guide folders are available through our office

Your Student Services Fee at Work

Faculty & Staff Emergency Guide